Sherman Delaney
Lawton
Summary
Proven track record in enhancing customer engagement and streamlining operations, demonstrated during tenure at Walmart. Expert in problem-solving and time management, I excel in teamwork and customer service, significantly improving course delivery efficiency at the U.S. Army Recruiting Command.
Overview
25
25
years of professional experience
Work History
Sales Associate
Walmart
Lawton, OK
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Course Manager
U.S. Army Recruiting Command
Fort Sill, OK
11.1999 - Current
- Monitored course progress to identify areas for improvement and make necessary adjustments in a timely manner.
- Coordinated logistics for successful on-site and virtual course delivery, including scheduling, room setup, and technology support.
- Optimized course schedules to accommodate diverse student needs while maintaining efficient use of faculty resources.
Education
Associate In Performing Arts - Commercial Pilot Fixed Wing
Green River Community College
Auburn, WA04.2015
Skills
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
Timeline
Sales Associate
Walmart
06.2024 - Current
Course Manager
U.S. Army Recruiting Command
11.1999 - Current
Associate In Performing Arts - Commercial Pilot Fixed Wing
Green River Community College