Shernique Smith
McDonough
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Walmart
01.2019 - 08.2023
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
Warehouse Production Associate
American Woodmark
05.2017 - 02.2019
- Enhanced warehouse efficiency by streamlining production processes and implementing effective organizational systems.
- Reduced product damage through proper handling techniques and regular equipment maintenance.
- Expedited order fulfillment by utilizing a detailed understanding of warehouse layout and inventory management.
- Collaborated with team members to consistently meet or exceed daily production goals and deadlines.
- Ensured accurate shipments by diligently checking orders against packing lists, minimizing returns due to errors.
- Maintained a clean and safe work environment by adhering to company safety guidelines and promptly addressing potential hazards.
Education
High School Diploma -
Jackson High School
Jackson, GA06.2016
Skills
- Relationship Building
- POS System Operation
- Loss Prevention
- Shift Scheduling
Timeline
Lead Sales Associate
Walmart
01.2019 - 08.2023
Warehouse Production Associate
American Woodmark
05.2017 - 02.2019
High School Diploma -
Jackson High School