Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheronda Mays

St Louis,MO

Summary

Detail-oriented office administrator skilled in organization, customer relationship management, and bookkeeping. Focused on optimizing office operations and fostering effective communication. Achievements include implementing systems that improve workflow and client satisfaction.

Overview

11
11
years of professional experience

Work History

Receptionist

HR Block Advisors
Saint Louis, MO
12.2023 - 04.2025
  • Managed front desk operations and greeted clients warmly.
  • Scheduled appointments and maintained calendar for tax advisors.
  • Answered phone calls and addressed client inquiries promptly.

Office Secretary

Ballwin Elementary-Rockwood School District
Ballwin, Missouri
07.2014 - 08.2018
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated communication between teachers, parents, and administrative staff.
  • Scheduled appointments and maintained calendars for school events and meetings.
  • Assisted in preparing materials for students' programs and classroom activities.
  • Handled incoming calls and directed inquiries to appropriate personnel promptly.
  • Processed student registrations and maintained accurate student records.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Performed basic bookkeeping tasks including accounts payable and receivable functions.
  • Answered telephones promptly and directed calls to appropriate personnel.
  • Scheduled appointments, meetings, travel arrangements and conference calls.
  • Greeted visitors in a professional manner and provided assistance when necessary.

Education

High School Diploma -

Visual & Performing Arts High School
St. Louis, MO
05-1982

Skills

  • Office administration
  • Microsoft Office
  • Filing systems
  • Basic bookkeeping
  • Student registration
  • Customer relationship management

Timeline

Receptionist

HR Block Advisors
12.2023 - 04.2025

Office Secretary

Ballwin Elementary-Rockwood School District
07.2014 - 08.2018

High School Diploma -

Visual & Performing Arts High School