Benefits Analyst
Willis Towers Watson
Dallas, TX
10/16/01 - Current
- Provided assistance to plan participants by explaining benefits information to ensure understanding
- Communicated effectively via email, phone and with clients and plan participants to resolve issues pertaining to pension benefits
- Reviewed employee election forms to verify accuracy, inputting information into company database
- Checked accuracy and completeness of benefits forms and proof documents
- Oversaw commencement of new retirees
- Mastered state and Federal benefit laws Including ERISA administration
- Gathered trustee information to prepare yearly audit information
- Updated and reconciled pension benefit payments
- Kept operations in compliance with requirements by administering plan documents, applying knowledge of applicable regulations, legal statutes and tax code information
