Sherri Marin
Avondale,AZ
Summary
Certified Medical Assistant with a proven track record at Redirect Health, enhancing patient care through expert management of electronic health records and compassionate communication. Excelled in patient care coordination and documentation, achieving significant improvements in patient satisfaction and procedural efficiency. Skilled in vital sign monitoring and patient scheduling, demonstrating a commitment to excellence and patient well-being Advanced medical terminology knowledge. obtaining prior auth, working referrals, Conducting intake with each patient always cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Redirect Health
05.2020 - Current
- Provided compassionate care for patients on the phone addressing their concerns and ensuring a positive experience.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical /assistant
Urology Associates
10.1994 - 04.1998
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Phlebotomist
Examinationan Management
10.1993 - 10.1994
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Certified Medical Assistant - Medical Assistant
Bryman School
Phoenix, AZ11.1993
Skills
- Patient Care Coordination
- Compassionate
- Customer Service
- Referrals
- Clinical Documentation
- Patient Relations
- Insurance Verification
- Appointment Scheduling
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Redirect Health
05.2020 - Current
Certified Medical /assistant
Urology Associates
10.1994 - 04.1998
Phlebotomist
Examinationan Management
10.1993 - 10.1994
- CMA - Certified Medical Assistant
Certified Medical Assistant - Medical Assistant
Bryman School
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