Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sherri Spells

Sherri Spells

Pompano Beach,Florida

Summary

Dynamic and results-driven professional with a strong work ethic and integrity, experienced at Wendy's in enhancing customer satisfaction through efficient service and problem resolution. Proven ability in team collaboration and cash handling, implementing strategies that reduced wait times and improved operational efficiency. Committed to maintaining high standards of cleanliness and safety.

Overview

2023
2023
years of professional experience

Work History

Cashier

Wendy's
  • Conducted regular performance evaluations for assigned staff members, providing constructive feedback on areas for improvement.
  • Participated in hiring processes – reviewing applications, conducting interviews, making recommendations.
  • Improved team efficiency by implementing new lane management strategies and procedures.
  • Increased customer satisfaction with attentive service and efficient problem resolution.
  • Provided excellent customer service, addressing concerns promptly and courteously.
  • Reduced wait times for customers by streamlining the checkout process and optimizing lane assignments.
  • Collaborated with fellow lane leaders to develop best practices for optimal performance across all lanes.
  • Contributed to the development of training materials for newly hired lane leaders.
  • Parked and retrieved cars according to customer needs.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

Lane Leader

South Florida Auto Auction
09.2017 - 05.2022
  • Collaborated with fellow lane leaders to develop best practices for optimal performance across all lanes.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Contributed to the development of training materials for newly hired lane leaders.
  • Improved team efficiency by implementing new lane management strategies and procedures.
  • Monitored merchandise displays on sales floor, ensuring accurate pricing information was available for customers'' reference.
  • Provided excellent customer service, addressing concerns promptly and courteously.

Cook

Lallos
03.2017 - 05.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed concurrent orders efficiently while maintaining high standards of quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Dillard High
Fort Lauderdale, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Cash handling
  • Time management skills

Accomplishments

  • Trained and mentored number employees.
  • Completed manager training program.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Lane Leader

South Florida Auto Auction
09.2017 - 05.2022

Cook

Lallos
03.2017 - 05.2020

Cashier

Wendy's

Dillard High

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