Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level benefit specialist position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomy Manager
Ocmulgee Physicians
04.2021 - Current
Received notification from associates of compliance and workplace safety issues from different department and recommended simple solutions.
Developed comprehensive training programs, resulting in increased accuracy and proficiency among staff members.
Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Conducted regular audits to verify compliance with regulatory requirements and maintain accreditation status for the phlebotomy department.
Recruited top-tier talent to maintain a reliable team of skilled phlebotomists dedicated to providing exceptional service.
Phlebotomist
PathGroup Labs
04.2014 - 04.2021
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomy Team Leader
Athens Regional Medical Center
09.2011 - 04.2014
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked part-time on IV team.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Exceeded customer satisfaction by finding creative solutions to problems
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
LabCorp Virginia Oncology Associates
05.2009 - 07.2011
Collect blood and urine specimens.
Maintain daily work manifest duties.
Ship specimens to required areas.
Prepare daily work duties for other employees.
Education
Valdosta State University
Valdosta, GA
1998
High School Diploma -
Baldwin High School
Milledgeville, GA
1996
Skills
Communication
Documentation and reporting
Detail-oriented
Organization and Time management
Recruiting
E-Clinical and Labdaq knowledge
Certification
Phlebotomy Certificate, American Medical Association - 1997
Legal Assistant at State of Georgia Public Defender's Office, Law Ocmulgee CircuitLegal Assistant at State of Georgia Public Defender's Office, Law Ocmulgee Circuit