Summary
Overview
Work History
Education
Skills
Timeline
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Sherrie Horner

Clewiston,FL

Summary

Dedicated sales associate known for enhancing guest satisfaction through exceptional customer service and effective problem-solving skills. Committed to fostering teamwork and building strong relationships to drive team efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

Marcos Pizza Franchising, Broomfield
Lehigh Acres
10.2024 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Processed orders accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
  • Assisted in training new staff on operational procedures and customer engagement techniques.

Customer Care Representative

Juniper Landscaping
Fort Myers, FL
04.2024 - Current
  • Resolved customer inquiries regarding landscaping services, ensuring high satisfaction levels.
  • Assisted clients in selecting appropriate services based on their needs and preferences.
  • Managed scheduling for service appointments, optimizing team efficiency and resource allocation.
  • Documented customer interactions in CRM system, enhancing data accuracy for future reference.

Education

Veterinary Tech -

Southern Tec

High School Diploma -

Dunbar High
Fort Myers, FL
03-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Outgoing personality
  • Verbal/written communication
  • Upselling

Timeline

Sales Associate

Marcos Pizza Franchising, Broomfield
10.2024 - Current

Customer Care Representative

Juniper Landscaping
04.2024 - Current

Veterinary Tech -

Southern Tec

High School Diploma -

Dunbar High