Sherry Allen
Menifee,CA
Summary
Skilled clerk specializing in cash handling and payment processing. Proven ability to manage high-volume customer inquiries while maintaining accuracy and efficiency in transaction processing.
Overview
35
35
years of professional experience
Work History
Clerk
United States Postal Service
Los Angeles, California
06.1989 - 01.2024
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Handled incoming customer inquiries and provided accurate information.
- Managed high-volume inbound calls for customer inquiries and support.
- Assisted customers with product information and service troubleshooting.
- Updated customer accounts, addresses and contact information within call management databases.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed incoming and outgoing mail efficiently for timely delivery.
- Built and maintained productive relationships with coworkers.
Education
High School Diploma -
Crenshaw High School
Los Angeles, CA06-1982
Skills
- Cash handling
- Payment processing
- Mail processing
- Data entry
- Call management
- Customer service
- Inventory management
Timeline
Clerk
United States Postal Service
06.1989 - 01.2024
High School Diploma -
Crenshaw High School