Sherry Bacon
Madison,ME
Summary
Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
22
22
years of professional experience
Work History
Automotive Service Writer
Walmart
Skowhegan, ME
11.2023 - Current
- Coordinated customer schedules, verified paperwork accuracy, and fostered a stress-free environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Office Manager
Bacon transport
Mercer, ME
05.2003 - 12.2023
- Managed, scheduled and coordinated office functions and activities for employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained filing system for records, correspondence and other documents.
- Maintained confidential records relating to personnel matters.
- Oversaw and coordinated all aspects of day-to-day office functions.
PSS
Androscoggin Health Care
Waterville, ME
03.2011 - 11.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Cultivated professional and empathetic relationships with clients.
- Collaborated with three companies over the years to enhance service delivery.
Skills
- Office manager experience
- Familiar with Microsoft Office
- Very dependable, hard worker, team player, self-motivated
- Experience with scheduling; accuracy is very important
- Problem solving and solution resolution
- I am great with people, in person and on the phone
- I was a fantastic PSS, caring, and compassionate; I made sure they had the best care
Timeline
Automotive Service Writer
Walmart
11.2023 - Current
PSS
Androscoggin Health Care
03.2011 - 11.2023
Office Manager
Bacon transport
05.2003 - 12.2023
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