Sherry Hall
Skilled Patient Account Representative with a focus on HIPAA compliance and insurance verification. Proven ability to streamline billing processes and train staff effectively to enhance operational efficiency.
Dedicated professional with extensive experience in medical billing and patient account management. Strong communication and training skills have contributed to process improvements and team success, ensuring high standards of customer service and compliance.
Detail-oriented Patient Account Representative with over 20 years of experience in medical billing and insurance verification. Demonstrated success in resolving patient inquiries and promoting a collaborative work environment, ready to contribute to improved patient account management.
Work History
Patient Account Representative
22 Years 5 Months- Streamlined patient billing processes to enhance accuracy and reduce delays.
- Coordinated insurance verification to ensure timely authorization of treatments.
- Resolved patient inquiries regarding account status and payment options efficiently.
- Trained new staff on billing systems and customer service protocols effectively.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.