SHERRY MCCUMBERS
Hiram,OH
Summary
Accomplished Store Manager with more than 15 years' managerial experience in a retail setting seeking a long-term opportunity where my areas of expertise in sales, recruiting and personnel management, and more can be applied to help improve company operations and increase the bottom line
Overview
19
19
years of professional experience
Work History
Store Manager
Clarks
08.2022 - Current
- Hired and trained and managed team of 15 associates, evaluating performance and enforcing disciplinary actions
- Coached and empowered employees by creating and sharing motivational vision plans
- Shared Product knowledge with customers and made personal recommendations, which boosted up selling and cross-selling
- Managed store appearance, including merchandising and displays, signage
- Set Daily Sales Goals
Store Manager
Eddie Bauer
01.2018 - 08.2022
- Hired, trained and managed team of 17 associates, including evaluating performance and enforcing disciplinary actions
- Updated store pricing, signage and merchandising based on current promotions
- Counted cash drawers and made bank deposits
- Coached and empowered employees by creating and sharing motivational vision plans
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning
- Oversaw inventory tracking, management and physical inventory counts
- Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning
General Manager
Appalachian Outfitters
04.2015 - 01.2018
- Oversees the day to day operation of Peninsula store, Lodi store, and Kendall Cliffs Climbing Gym
- Works with the floor managers and key holders to ensure that the stores, gym and all public areas are kept neat and clean
- Works with floor management staff to prepare weekly updates reports regarding warranties, special orders, out of stock items, personnel issues, marketing plans, and store events
- Prepares employees schedules, tracks attendance and days off
- Places ads, conducts interviews, hires, trains and mentors new hires
- Conducts 90 day new hire reviews, annual reviews, and development plan reviews
Soft Lines Manager
DICK'S Sporting Goods
09.2006 - 04.2015
- Completed associate scheduling and payroll
- Supervised and directed all merchandise and shipment processing
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Managed seven departments as Manager on Duty
- Promoted on three different occasions: from Footwear Lead to Operations Manager and finally to Soft Lines Manager
Education
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Kent State University
Kent, OHSkills
- POS system knowledge
- Upselling techniques
- Visual merchandising
- Effective and efficient sales techniques
- Accurate cash handling &balancing
- Shipment processing
- Attention to detail
- Skilled problem solver
Timeline
Store Manager
Clarks
08.2022 - Current
Store Manager
Eddie Bauer
01.2018 - 08.2022
General Manager
Appalachian Outfitters
04.2015 - 01.2018
Soft Lines Manager
DICK'S Sporting Goods
09.2006 - 04.2015
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Kent State University
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