Sherry Morris
Mount Sterling,OH
Summary
Dynamic Patient Access Coordinator with a proven track record at The Ohio State Wexner Medical Center, enhancing operational efficiency through effective patient registration and insurance verification. Skilled in HIPAA compliance and strong organization, I successfully reduced wait times and improved service delivery, ensuring a seamless patient experience.
Overview
13
13
years of professional experience
Work History
Patient Access Coordinator
The Ohio State Wexner Medical Center
Columbus, OH
04.2020 - Current
- Coordinated patient registration processes to enhance efficiency and streamline workflows.
- Assisted patients with scheduling appointments and navigating healthcare services effectively.
- Collaborated with healthcare teams to resolve patient inquiries and improve service delivery.
- Monitored appointment schedules to optimize physician availability and reduce wait times.
- Educated patients on financial responsibilities and available payment options for services rendered.
Surgical Access Specialist
Mount Carmel Health System Inc.
Columbus, OH
03.2016 - 04.2020
- Coordinated insurance verification and authorization workflows to enhance patient experience and reduce delays.
- Implemented process improvements that streamlined billing and reimbursement, resulting in increased operational efficiency.
- Trained new staff on access protocols and system navigation, fostering knowledge sharing and team development.
Patient Financial Specialist
Mount Carmel Health System Inc.
Columbus, OH
06.2013 - 03.2016
- Schedule patients for imaging at all sites.
- Register patients for imaging scheduled.
- Educated patients on financial responsibility, payment options, and available assistance programs.
Education
High School Diploma -
West Jefferson High
West Jefferson, OHSkills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Pre certification
Timeline
Patient Access Coordinator
The Ohio State Wexner Medical Center
04.2020 - Current
Surgical Access Specialist
Mount Carmel Health System Inc.
03.2016 - 04.2020
Patient Financial Specialist
Mount Carmel Health System Inc.
06.2013 - 03.2016
High School Diploma -
West Jefferson High