Marketed company services to private practice physicians, hospitals, and clinics in Central Texas and successfully brought new sales
Set new monthly revenue benchmarks through the development of new business and exceeded established revenue goals to rank in the top 10% of the company’s Account Executives
Instrumental in developing the YHL and PRL Partnership
Collaborated with PRL Pathologist and PRL IT to formulate a standard operating procedure
Established relationships with PRL accounts
Upsold PRL Accounts for YHL Lab Services
Texas Works Advisor I (TWA I) / Medical Eligibility Specialist I
Texas Health and Human Services Commission
New Braunfels, TX
01.2019 - 01.2020
Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs
Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system
Compute and authorize benefits based on eligibility determination
Process work in accordance with state and federal regulations and established procedures, guidelines and timeframes
Perform other duties, as assigned
Retail Merchandiser
Hallmark Cards
New Braunfels, TX
11.2017 - 06.2018
Managed product merchandising within assigned stores, while interacting in a professional manner with staff, store management, and customers to boost sales
Prevented customer service issues that may arise due to staff and product shortage through the application of sound customer service skills and effective rapport with staff
Enhanced product displays to attract sales through revision, resetting, and remodeling of displays
Executive Office Manager & Immunization Program Manager
Comal County Office of Public Health
New Braunfels, TX
12.2014 - 06.2017
Supervised 12 employees in accordance with the organization's policies and applicable laws and reported process gaps to county leadership
Managed office finances which include but are not limited to accounts receivables, daily cash flow, budget spending limits, and budgeting to ensure fiscally sound financial reporting and compliance
Processed grant applications, and provided detailed reports of all activities and expenditures to leadership to determine future eligibility and identify areas of opportunity
Senior Account Executive
Clinical Pathology
Austin, TX
01.2007 - 02.2014
Marketed company services to private practice physicians, hospitals, and clinics in Central Texas and successfully brought new sales
Set new monthly revenue benchmarks through the development of new business and exceeded established revenue goals to rank in the top 10% of the company’s Account Executives
Successfully trained numerous Account Executives and Account Services Representatives in accordance with company policies
Conducted field visits to service centers in assigned areas to ensure regulatory compliance and quality of customer service meet company standards
Corporate Office Manager
Houston Gastroenterology
Developed a program to manage physician credentials with hospitals and insurance companies reducing record-keeping inefficiencies
Prepared annual budget and monthly financial reports to facilitate company leadership decision making
Timeline
Senior Account Executive
Your Health Lab
03.2022 - Current
Texas Works Advisor I (TWA I) / Medical Eligibility Specialist I
Texas Health and Human Services Commission
01.2019 - 01.2020
Retail Merchandiser
Hallmark Cards
11.2017 - 06.2018
Executive Office Manager & Immunization Program Manager