Sherry Phelan
Alsip,IL
Summary
Energetic Deli Clerk with many years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher, and vegan.
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Efficient Deli Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, food safety compliance, and inventory management. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions in fast-paced environments.
Reliable Deli Clerk with experience in customer service, food preparation and inventory management. Skilled in maintaining cleanliness and organization of deli area, ensuring compliance with safety regulations. Known for providing outstanding customer service while efficiently handling multiple tasks. Proven ability to contribute positively to team efforts, demonstrating consistent commitment to quality work.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
28
28
years of professional experience
Work History
Deli Clerk
Jewel Osco
Alsip, Illinois
05.2024 - Current
- Adhered to health regulations regarding food handling and sanitation standards.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Offered suggestions for additional items that would complement customer's order selections.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocked shelves with fresh items daily.
- Inspected labels on deli products to verify accuracy of pricing.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Maintained cleanliness of the deli area and equipment.
- Rotated product on shelves to ensure freshness.
- Prepared all food orders according to customer specifications.
- Greeted customers in a friendly and professional manner.
- Adhered to health and safety standards while preparing food.
- Documented and entered special orders for event catering and party trays.
- Sliced meats and cheeses and weighed deli items for customers.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Offered samples to promote and upsell specials.
- Informed customers of deli specials to increase profits.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Deli Clerk
Pilot Travel Centers
Alsip, Illinois
06.2022 - 03.2024
- Adhered to health regulations regarding food handling and sanitation standards.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocked shelves with fresh items daily.
- Inspected labels on deli products to verify accuracy of pricing.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Maintained cleanliness of the deli area and equipment.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained safe food handling practices to prevent germ spread.
Server
Southfork Family Restaurant
Orland Park, Illinois
04.2014 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Dental Technician
Modern Dental Laboratory
Chicago, Illinois
12.2005 - 04.2013
- Overseen all cases coming into lab.
- Put impressions, bite registration in correct case pan.
- Poured up questionable impressions.
- Called doctor's with questions or concerns.
- Shipping and receiving. Made sure finished cases went to correct director offices.
- Also made wax rims and custom trays.
Dental Technician
Artistic Dental Studio
Bolingbrook, Illinois
05.1996 - 11.2004
- Poured up all impressions.
- Trimming, pinning, sawing, die trim and articulation of all model work whether on orbix, brass, denar articulator.
- Worked with epoxy
- Made IEM's if necessary
Education
High School Diploma -
Reavis High School
Burbank, IL06-1988
Skills
- Food Preparation
- Register operations
- Food Running
- Equipment Operation
Timeline
Deli Clerk
Jewel Osco
05.2024 - Current
Deli Clerk
Pilot Travel Centers
06.2022 - 03.2024
Server
Southfork Family Restaurant
04.2014 - 11.2023
Dental Technician
Modern Dental Laboratory
12.2005 - 04.2013
Dental Technician
Artistic Dental Studio
05.1996 - 11.2004
High School Diploma -
Reavis High School