Sherry Taylor-Huffman
Twinsburg,Ohio
Summary
Versatile professional with over ten years of experience in customer service, business management, and retail operations. Demonstrated ability to enhance customer satisfaction and streamline operations. Expertise in inventory management, marketing strategies, and team leadership. Proven adaptability to evolving business challenges and opportunities.
Overview
20
20
years of professional experience
Work History
Business Owner
CupCaked LLC
Twinsburg, Ohio
10.2012 - Current
- Directed bakery operations, overseeing baking, decorating, customer service, and inventory management. Adapted business model to home-based operations following pandemic impacts. Enhanced customer service protocols to improve client experiences.
Customer Service Rep
The UPS Store
Twinsburg, Ohio
09.2022 - 05.2025
- Delivered professional and timely assistance to customers while efficiently processing shipping and packaging requirements
Retail Store Manager
True Value Hardware Store
Twinsburg, Ohio
12.2008 - 07.2012
- Supervised all facets of retail operations encompassing customer service, inventory management, and employee scheduling.
Property Manager
1st Choice Inventories
London, England
08.2005 - 12.2008
- Established a property inventory business, coordinated with property management companies, landlords and tenants.
- Managed and designed the marketing, corporate image, the business website and all fundamental managerial office duties for daily business.
Education
Associate of Arts - Interior Design
Central St Martin’s School of Art & Design
London, EnglandHigh School Diploma -
RB Chamberlin High School
Twinsburg, OHSkills
- Customer service excellence
- Inventory management
- Problem solving
- Team leadership
- Merchandising and marketing
- Business operations
Computer Skills
· Efficient in Microsoft Office Software (PowerPoint, Excel, Outlook, Word…..)
· Knowledge of CAD, Photo shop, adobe other artist and website software
· Efficient with Ouick Books
Timeline
Customer Service Rep
The UPS Store
09.2022 - 05.2025
Business Owner
CupCaked LLC
10.2012 - Current
Retail Store Manager
True Value Hardware Store
12.2008 - 07.2012
Property Manager
1st Choice Inventories
08.2005 - 12.2008
Associate of Arts - Interior Design
Central St Martin’s School of Art & Design
High School Diploma -
RB Chamberlin High School