Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Tedder

Panama City,United States

Summary

Dedicated receptionist combining patient access expertise with strong administrative skills to optimize operational workflows. Effectively manages patient inquiries, financial transactions, and insurance verifications while ensuring compliance with privacy regulations. A collaborative team player committed to delivering exceptional service and supporting clinical staff. Flexible hard worker ready to learn and contribute to team success. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Patient Access Representative with background in managing patient admissions, insurance verification, and scheduling appointments. Possess strong communication skills to professionally interact with patients, families, and healthcare professionals. Demonstrated ability to maintain confidentiality while providing high-quality customer service. Notable contributions include improving workflow efficiency and reducing patient wait times. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Overview

21
21
years of professional experience

Work History

Patient Access Representative

Ascension Scared Heart Bay
Panama City, Florida
10.2025 - Current
  • Facilitated patient registration and insurance verification processes efficiently.
  • Manage incoming calls, addressing patient inquiries and scheduling appointments.
  • Collaborated with medical staff to ensure accurate patient information collection.
  • Assisted patients in understanding financial responsibilities and payment options.
  • Provided support for pre-authorization requests and insurance approvals.
  • Ensured compliance with HIPAA regulations during patient interactions and data handling.
  • Coordinated with various departments to resolve patient access issues promptly.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Collected co-pays and other payments from patients at time of service.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Verified insurance coverage for services provided by the facility.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Actively participated in team meetings and training sessions.
  • Assisted with preparing daily cash reports for accounting department.

Office Administrator

Manifest Prosthetics& Orthotics
Panama City
08.2025 - 10.2025

Managed incoming and outgoing mail and supplies, supporting daily operations. Handled cash transactions with precision, ensuring financial accuracy. Coordinated patient appointments and referrals, enhancing patient flow. Scheduled office appointments while verifying insurance information for all patients.

  • Managed patient appointment scheduling and ensured timely communication.
  • Coordinated office operations and maintained organized filing systems.
  • Assisted with billing and insurance claims processing for patients.

Receptionist/Clerical and Out Going Referrals

Retina Specialty Institute
Panama City, United States
05.2005 - 08.2025
  • Scheduled incoming and outgoing appointments to optimize patient flow.
  • Directed clients and guests to appropriate departments, rooms, and staff members.
  • Collected copays and outstanding patient balances, ensuring accurate financial records and improving daily reconciliation.
  • Verified insurance authorizations, confirming active coverage to facilitate smooth patient appointments.
  • Streamlined inventory organization for front desk operations, enhancing accessibility and efficiency.
  • Managed processing, storage, and transportation of medical merchandise to ensure efficient operations. and displayed medical merchandise efficiently.
  • Oversaw petty cash handling, ensuring accurate transactions and accountability. with precise change orders and maintained balanced cash box.
  • Performed end-of-day batch close while verifying collected funds.

Education

General -

St. Johns River Community College
St. Augustine, FL

Skills

  • Documentation and reporting
  • File maintenance and records administration
  • Organizational skills and prioritization
  • Teamwork and collaboration
  • Financial accounting and batch closing
  • Independent thinking

Timeline

Patient Access Representative

Ascension Scared Heart Bay
10.2025 - Current

Office Administrator

Manifest Prosthetics& Orthotics
08.2025 - 10.2025

Receptionist/Clerical and Out Going Referrals

Retina Specialty Institute
05.2005 - 08.2025

General -

St. Johns River Community College
Sherry Tedder