Sherry Thompson
Patient Care Rep
Silvercreek,GA
Summary
Service-oriented Patient Service Representative with distinguished knowledge of 20 years. Adept at scheduling and medical billing with talent for collaboration and eye for detail. Successful at comprehensive patient education. Work well with representatives of multiple departments and organizations to assist patients. Years of experience in insurance billing and claims.
Overview
4
4
years of post-secondary education
20
20
years of professional experience
Work History
Patient Service Representative
Harbin Clinic
Rome, GA
05.2001 - Current
- Explained plans for treatment and payment options.
- Educated patients on medicine and at-home healthcare tools.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Used Athena to schedule appointments.
- Assisted patients in filling out check-in and payment paperwork.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
Education
High School Diploma -
Coosa High School
Rome, GA 08.1979 - 05.1983
No Degree - MOA
Coosa Valley Tech
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Insurance verifying
undefinedQuote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Timeline
Patient Service Representative
Harbin Clinic
05.2001 - Current
High School Diploma -
Coosa High School
08.1979 - 05.1983
No Degree - MOA
Coosa Valley Tech
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