Sherryann Autrey
Lakewood,CO
Summary
Motivated individual with strong communication and problem-solving strengths. Brings reliability, initiative, and a positive attitude to diverse roles. Eager to contribute to team success and embrace new challenges with enthusiasm.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Red Arrow Inn & Suits, a Trevelodge by Wyndhams
Montrose, CO
09.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Assisted guests with inquiries and provided information about local attractions and services.
- Maintained accurate reservation records using property management systems.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Collaborated with housekeeping to ensure timely room readiness for arrivals.
- Handled guest complaints professionally, resolving issues promptly to maintain service quality.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Assistant Manager
Family Dollar
Rangely, CO
07.2018 - 03.2019
- Assisted in managing daily store operations and inventory management.
- Trained new associates on customer service standards and sales techniques.
- Executed visual merchandising strategies to enhance product presentation.
- Collaborated with team to maintain store cleanliness and organization.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier
Loaf N Jug
Rangely, CO
11.2017 - 07.2018
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and tracking product availability.
- Collaborated with team members to ensure smooth operations during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associates - Associates Business Degree
Ventura Community College
Ventura, CA01-2017
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Office organization
- File organization
- Hospitality services
- Front office management
Timeline
Front Desk Receptionist
Red Arrow Inn & Suits, a Trevelodge by Wyndhams
09.2025 - Current
Assistant Manager
Family Dollar
07.2018 - 03.2019
Cashier
Loaf N Jug
11.2017 - 07.2018
Associates - Associates Business Degree
Ventura Community College