Sherry's Callahan

• Increased sales through suggestive selling of promotional items.
• Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.

Assisted customers in booking appointments through the online scheduling system.

Answered incoming calls and emails, provided information on services and handled customer inquiries.

Maintained detailed and confidential records in compliance with HIPPA standards.

Coordinated supply chain for COVID-19 testing and vaccines sites. ensuring timely delivery of PPE, testing kits and medical supply's.

Managed transportation and warehousing logistics, ensuing temperature-sensitivity materials (Vaccines) are kept at correct temperature.