Sherwina Cherilus
Delray Beach
Summary
Detail-oriented administrative clerk experienced in maintaining accurate records and facilitating team communication. Demonstrated strengths in organization, time management, and supporting training initiatives, contributing to improved operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Whits Frozen Custard
Delray Beach, FL
04.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and customer interaction standards.
- Managed inventory levels by restocking supplies as needed during shifts.
- Greeted customers entering store and responded promptly to customer needs.
Administrative Clerk
United States Marine Corps
Quantico, VA
02.2025 - 03.2026
- Processed incoming and outgoing correspondence efficiently, ensuring timely communication across teams.
- Maintained accurate records and documentation using military information systems for operational effectiveness.
- Assisted in scheduling appointments and coordinating meetings to enhance workflow and team collaboration.
- Conducted inventory management of office supplies, minimizing shortages and optimizing resource availability.
- Supported training initiatives by preparing materials and organizing sessions for new personnel integration.
- Developed and maintained filing systems to ensure easy retrieval of documents and compliance with regulations.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Education
Associate of Science - Social Work
Palm Beach State College
Lake Worth, FL12.2027
Skills
- Customer service
Records Management
Personnel Administration
Microsoft Word & Microsoft 365
Data Entry
Administrative Support
Business Communications
Document Preparation
Team Coordination
Privacy & Confidentiality Compliance
Operations Support
Risk Management
Leadership & Professional Ethics
Written Communication
Organization & Time Management
Accomplishments
Big Brothers Big Sisters Alumni
- Participated in a long-term youth mentoring program focused on personal growth, education, goal setting, and leadership development.
- Developed communication, relationship-building, and self-advocacy skills through mentorship.
- Maintained involvement as a program alumni.
Certification
- Microsoft Office Specialist (MOS) – Associate (2021)
- Microsoft Word 2019 Associate (2021)
- Microsoft Excel 2019 Associate (2021)
- Microsoft PowerPoint 2019 Associate (2021)
Timeline
Administrative Clerk
United States Marine Corps
02.2025 - 03.2026
Cashier
Whits Frozen Custard
04.2024 - Current
Associate of Science - Social Work
Palm Beach State College