Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Motivated employees to meet organizational goals. Experienced trainer and mentor with good interpersonal management skills utilizing results-driven motivational style. Strong management background in all phases of accounting, finance and operations.
Overview
35
35
years of professional experience
Work History
Supervisory Statistical Assistant – Jeffersonville Contact Center
US Census Bureau
07.2020 - Current
As a supervisor at the Jeffersonville Contact Center, I managed staff who contacted respondents for the various surveys conducted by the branch.
As one of four supervisors responsible for a staff of 200, I was tasked with scheduling work to meet the project goals of our sponsors, other branches of government, e.g. Bureau of Labor Statistics
As supervisor , trained staff and assigned work as needed to meet periodic goals and timelines, approved leave requests, Prepared daily, weekly, and monthly reports of time utilization and attendance, certified payroll. administered performance plans appraisals and Annual Ratings.
I attended periodic meetings with Sponsors to assess and project future needs and plans to meet projected data collection goals and participated in branch meetings with managers planning workload and strategies to implement procedural changes to meet stated goals
I resolved access issues that frequently occurred when clerks were unable to perform their duties due to issues logging into or operating the phones and computers
On occasion I also interviewed Spanish speaking respondents when other bilingual interviewers were not available
Supervisory Statistical Assistant – Data Capture Branch
US Census Bureau
12.2022 - 06.2023
As a Keying Unit Supervisor, I managed the unit inputing the data from respondent questionnaires for the national 2022 Agricultural Census.
My responsibilities include training and assessing the data entry work in the KFI ICADE system, following USDA and NASS sponsor guidelines. To ensure adherence to survey procedures, compile weekly production reports, administer gainsharing awards, and offer prompt feedback to achieve productivity targets.
Conducted testing of software applications for data collection of the 2022 Census of Agriculture in Spanish language.
Distributed tasks daily, weekly, and monthly as needed to sustain production goals and adhere to the project completion timelines.
Monitored Time and attendance, approve leave requests, prepare attendance reports for FSO and certify time entries for payroll.
Compiled progress reviews and interim evaluations following bureau guidelines and promptly deliver them to the relevant personnel through the PEARS online system.
As supervisor in Geography Branch, was responsible for directing and supervising work on the various geographical imaging and keying projects, ensuring accuracy, adherance to project goals and timeliness in support of the 2020 national census.
I trained personnel on various Geographic surveys and assisted in coding and adjudicating work on multiple programs as needed, to compile responses from the Census 2020
I supervised the time and attendance procedures for payroll entries, Approved leave requests monitored staff performance on site and teleworking .
Work Unit Supervisor – Data Operations Branch
US Census Bureau
03.2020 - 08.2020
During the Covid-19 shutdown, I was on-site working in essential processes. My role encompassed every area of processing paper responses, from manually sorting incoming mail to keying in data of the 2020 Census responses: volunteering, in order to keep the project on track as much as possible during the shutdown at NPC. Upon staff return, responsible for directing, monitoring and evaluating staff in the work flow procedures and processes of data collection for 2020 Decennial Operations
Prepared reports, leave requests, and payroll certifications, evaluations, and ratings for staff.
worked closely with Census headquarter personnel developing procedures to ensure timely completion of 2020 census.
Freight Rate Specialist
Decennial Logistics Branch
08.2018 - 07.2019
Set up the shipping Department for the Decennial Logistics branch at 100 Logistics Avenue for handling outbound and inbound truck shipments to facilitate the buildout of the regional and area census offices for the 2020 census
I reached out to motor carriers, utilizing my previous experience from running an interstate freight transportation business, scheduled meetings and examined pricing and service availability for the 2020 census shipping program to 260 US continental and offshore destinations, coordinating with the GSA transportation sector in Headquarters to meet specific requirements of GSA tariffs and STOS (Standard Tender of Service) parameters
Implemented document recordkeeping, shipment status input, and tracking, coordinating with requirements of supply office personnel and headquarters to meet critical delivery deadlines
I prepared Commercial Bills of Lading , and customs documents for continental US and offshore shipments and appraised all stakeholders of shipment statuses
I handled day to day shipping issues and resolved problems that arose to ensure that deadlines were met and in compliance with pricing agreements.
Resolved issues of stringent delivery parameters often involving deliveries to restricted delivery sites, special handling in intensive congested urban areas as well as remote areas in Alaska and Puerto Rico, arranged for Air cargo and charter flights with air expeditors for time critical shipments
Audited freight invoices and authorized payments to carriers and expeditors for truck shipments. Resolved fiscal code errors for freight and parcel billing.
Trained additional staff members on shipping department procedures, preparation of documents, and payment of freight bills via online payment portals.
CEO and Owner
Commanche Express Lines, Inc.
03.1989 - 12.2018
As a business owner and operator I was ultimately responsible for all administrative and accounting functions of an Interstate Motor Carrier license # MC 150127
My daily duties encompassed financial, administration, accounting, human resources, safety and regulatory compliance as required for an Interstate Motor Carrier.
I have managed multiple priorities, being involved and overseeing operations concurrently, working long hours often seven days a week to ensure the success of the business:
Trained and mentored staff performing the various functions within the organization
Procurement of resources: researched, negotiated and purchased all assets for transportation , repairs and maintenance, office equipment and supplies.
Negotiated contracts with vendors and customers.
Secured bank loans, lines of credit, and mortgages for real estate and equipment purchases.
Budgeting, cost control, and sourcing of operating capital.
Accounting and Finance were my primary daily activities: Ensuring Accounts Receivables were prepared accurately and timely. Accounts payable audited and scheduled.
Sourced and set up digital accounting system with full general ledger accounts ,journal entry and optimal functionality.
Supervised and prepared weekly payroll for hourly, salaried , and contractors. Prepared and filed payroll tax reports to state and federal agencies. e.g. 941, 940 returns, W-2 statements. Prepared multi states fuel and use taxes quarterly. Prepared Federal and State Income tax returns for multiple states where we operated..
Directed Safety and Compliance with government regulations, DOT hours of Service, licensing and insurance, Routing and scheduling.
Accountant and Tax Preparer
John Colburn & Associates
01.2013 - 01.2014
As an accounting specialist, I set up and assisted clients with accounting systems for small business
I ran Profit and Loss Reports, Balance Sheets and Payroll reports on weekly, monthly and periodic schedules as desired by clients.
Advised and assisted filing reports related to Payroll and taxes.
I visited clients on site and performed verification and assisted in troubleshooting accounting system
IRS Tax preparer ID PTIN # P01436903.
Tax Preparer
Liberty Tax Service
01.2011 - 04.2012
As a tax preparer of business and personal tax returns I prepared return for multiple clients from cutomer supplied data.
This was seasonal work utilizing Liberty Tax proprietary software and Drake software, tax programs, I prepared individual and small business tax returns for clients of the firm.
Education
Bachelor of Arts - Liberal Arts-Language, Accounting, Biology