Sheryl Walker
Summary
Proven team collaborator and customer service expert, demonstrated at Goodwill Store and other notable employers. Excels in creating welcoming environments, mastering diverse roles from cashier to dietary server with integrity and empathy. Achieved significant improvements in workplace productivity and customer satisfaction, leveraging skills in cleaning, sanitizing, and professional courtesy without relying on numerical data.
Overview
9
9
years of professional experience
Work History
Cashier
Goodwill Store
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Dietary Server
Bayside Health Care Center
01.2021 - 11.2021
- Enhanced dietary server team''s productivity by maintaining a clean and organized work environment.
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Housekeeper
Touro Woldenberg Village
02.2020 - 12.2020
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Changed bed linens and collected soiled linens for cleaning.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Dietary Server
Ochsner Medical Center
03.2016 - 01.2020
- Enhanced dietary server team''s productivity by maintaining a clean and organized work environment.
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
- Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
L.B Landry High School
New Orleans, LA05-1984
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
Languages
English
Native or Bilingual
Timeline
Cashier
Goodwill Store
06.2024 - Current
Dietary Server
Bayside Health Care Center
01.2021 - 11.2021
Housekeeper
Touro Woldenberg Village
02.2020 - 12.2020
Dietary Server
Ochsner Medical Center
03.2016 - 01.2020
High School Diploma -
L.B Landry High School
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