Sheyenne Wilson
Richmond,Virginia
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Reliable and upbeat Store Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Store Lead
Shoe Carnival
08.2023 - Current
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
- Answered questions about store policies and addressed customer concerns.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions and assisted customers in selection and checkout.
Summer Research Training Student
DHS Coastal Resilience Center
06.2024 - 08.2024
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Completed rigorous readings as directed to support unit learning goals.
- Worked with industry professionals to further drive learning goals.
- Conducted research projects, gathering data and information from a variety of sources.
Sales Associate
Shoe Carnival
06.2022 - 08.2023
- Customer Service, Register, Stocking, Upcoming Team Lead
Missions Volunteer
Thirst Missions
04.2022 - 05.2022
- Painted apartments, cleaned, cooked, Ministry Outreach, 1 on 1 church mentorship, lead worship, and landscaping
Education
Other - Sociology
Hampton University
Hampton, Virginia07.2024
High school or equivalent -
Banner Christian School
North Chesterfield, Virginia05.2022
Skills
- Computer Skills
- People Skills
- Problem Solving
- Missions Work
- Mentorship
Awards
- Perfect Attendance, 05/2022, Perfect Attendance throughout all of school years
- Highest GPA, 03/2022, Highest GPA in English Class
- Highest GPA, 03/2022, Highest GPA in Anatomy and Physiology
Timeline
Summer Research Training Student
DHS Coastal Resilience Center
06.2024 - 08.2024
Store Lead
Shoe Carnival
08.2023 - Current
Sales Associate
Shoe Carnival
06.2022 - 08.2023
Missions Volunteer
Thirst Missions
04.2022 - 05.2022
Other - Sociology
Hampton University
High school or equivalent -
Banner Christian School
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