Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheyla Espinoza

Milpitas,CA

Summary

Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Lead Keyholder

Aeropostale
12.2022 - Current
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Crew Member

McDonald's
10.2021 - 09.2022
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Worked front counter, drive-thru and other areas.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.


Education

High School Diploma -

Independence High School
San Jose, CA
05.2023

Skills

  • Inventory and Stocking
  • Staff Oversight
  • Store Opening and Closing
  • Customer Service
  • Brisk
  • Adaptable

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Sales Lead Keyholder

Aeropostale
12.2022 - Current

Crew Member

McDonald's
10.2021 - 09.2022

High School Diploma -

Independence High School

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Sheyla Espinoza