Sheyla Jimenez-Hernandez
Charlotte,NC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Restaurant Depot
Charlotte, NC
06.2024 - Current
- Welcomed customers with friendly greeting, assured membership card was handy and up to date and/or asked non members to sign in log for day pass entrance.
- Managed confidential data such as members EIN/Tax ID LLC number and input into system for membership enrollment.
- Answered central telephone system and directed calls accordingly.
- Performed clerical tasks such as data entry, photocopying and scanning to corporate for members tax exemption approval.
- Handled customers needs such as store inventory check, processed returned items, and open new memberships
Personal Assistant
Tires4less
Charlotte, NC
07.2023 - 12.2023
- Answered all incoming phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Took payments and register duties.
- Maintained an organized workspace to facilitated easy access to important documents when needed.
- Checked tire inventory stock and placed requested orders when needed.
Cashier
Walmart
Charlotte, NC
02.2023 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Monitored self-checkout systems and provided help in resolving complex Problems.
- Maintained steady fast pace to decrease line wait time for customers best shopping experience.
Warehouse Worker
TJ Maxx Distribution Center
03.2022 - 02.2023
- Consistently lifted materials weighing as much as 50 pounds.
- Met weekly performance time goal
- Maintained clean, orderly work environment free of hazards.
- Labeled and ticketed correct pricing onto merchandise
Shift Leader
500 Degrees Pizzeria
Charlotte, NC
07.2021 - 02.2022
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Diploma -
Piedmont High School
Monroe, NC2019
Skills
- Strong Problem Solver
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Inventory and Stocking
- Organization
- Telephone etiquette
- Data inputting
- Multitasking and prioritization
- Advanced computer skills
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Restaurant Depot
06.2024 - Current
Personal Assistant
Tires4less
07.2023 - 12.2023
Cashier
Walmart
02.2023 - 07.2023
Warehouse Worker
TJ Maxx Distribution Center
03.2022 - 02.2023
Shift Leader
500 Degrees Pizzeria
07.2021 - 02.2022
Diploma -
Piedmont High School