Sheylin Duarte Diaz
Lansing,MI
Summary
Dynamic and detail-oriented hairstylist with a proven track record at Douglas J Salon, excelling in client consultations and personalized styling. Bilingual and skilled in advanced hair techniques, I consistently achieved outstanding client retention through exceptional service and relationship building, while effectively managing appointments to enhance overall satisfaction.
Overview
10
10
years of professional experience
Work History
Hairstylist
Douglas J Salon
08.2022 - 02.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling
- Enhanced client satisfaction by providing personalized haircuts.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
Manufacturing
Neogen Corporation
03.2022 - 08.2024
- Improved production efficiency by implementing lean manufacturing practices and optimizing workflows.
- Implemented new equipment installations for improved manufacturing processes and productivity.
- Streamlined manufacturing processes for increased productivity and waste reduction.
- Increased production efficiency by implementing lean manufacturing techniques and streamlining processes.
- Streamlined manufacturing workflows for increased productivity and reduced downtime.
- Assured quality inspection
Server and Cook
Jose’s Cuban Restaurant
06.2016 - 02.2022
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cashier
Buffet Server
Aldacos Taco Bar
02.2015 - 04.2016
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Recognized by supervisors for consistently exceeding performance expectations as a Buffet Server team member.
- Monitored food quality on the buffet line, removing any subpar items and replacing them quickly to maintain high standards..
- Quickly addressed any spills or accidents on the buffet floor, maintaining a safe environment for all patrons.
Education
Licensed Cosmetologist - Cosmetology
Douglas J Aveda Institute
East Lansing, MI08.2024
Graduate -
Everett High School
Lansing, MI06.2019
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- State licensed cosmetologist
- Natural hair care
- Hair analysis
- Appointment coordination
- Styling tools
- Cuts for women
- Sales expertise
- Outstanding client retention
- Thermal styling
- Hair straightening
- Sanitation practices
- Photoshoot hairstyling
- Hair maintenance expert
- Curly hair specialist
- Management of Cash and Credit payments
- Bilingual (Spanish and English )
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hairstylist
Douglas J Salon
08.2022 - 02.2025
Manufacturing
Neogen Corporation
03.2022 - 08.2024
Server and Cook
Jose’s Cuban Restaurant
06.2016 - 02.2022
Buffet Server
Aldacos Taco Bar
02.2015 - 04.2016
Licensed Cosmetologist - Cosmetology
Douglas J Aveda Institute
Graduate -
Everett High School
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