Shiann Mascorro
Tulare,CA
Summary
Driven Assistant Manager with a proven track record at 7 Points, enhancing customer satisfaction and streamlining operations. Excelled in inventory control and customer service, boosting repeat business through exceptional people skills and meticulous attention to detail. Demonstrates strong problem-solving abilities and teamwork, ensuring operational excellence and financial accuracy. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Valley Pure
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Manager
7 Points
03.2021 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Mission Oak High School
Tulare06.2016
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal-Oriented
Exceptional customer service
Cash Handling
Merchandising knowledge
Inventory Control
Timeline
Sales Associate
Valley Pure
11.2023 - 05.2024
Assistant Manager
7 Points
03.2021 - 11.2023
High School Diploma -
Mission Oak High School
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