Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Languages
Contact
Timeline
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Shianne Bradley

Colorado Springs,CO

Summary

Dynamic professional with a proven track record of enhancing customer satisfaction and driving success through strong leadership and problem-solving abilities. Skilled in machine operation and fostering teamwork, consistently delivers high-quality standards and adaptability in fast-paced environments. Recognized for reliability and commitment to achieving results that exceed expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

JDK Deliveries
Colorado Springs, CO
11.2024 - Current
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Paint Specialist

The Home Depot Inc
Colorado Springs, Colorado
06.2024 - 11.2024
  • Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
  • Increased sales revenue with effective product merchandising and strategic promotions implementation.
  • Provided exceptional customer service, addressing concerns promptly, and offering tailored solutions to meet the client's needs.
  • Exceeded sales targets consistently through proactive upselling of related products, such as brushes, rollers, and primers.
  • Managed the paint mixing station diligently, achieving precise color matches according to the customer's specifications.
  • Improved paint department efficiency by streamlining inventory management and organization processes.
  • Maintained stock shelves by fronting, facing, and straightening products throughout the shift.
  • Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered customer inquiries regarding product features, pricing, and availability.

Overnight Freight Team Associate

The Home Depot
Colorado Springs, CO
04.2023 - 11.2024
  • Lifted and moved items weighing over 30 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking the system for inventory.
  • Broke down, re-packaged, and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Complied with company and legal requirements to maintain a safe working environment.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Collaborated with team members to resolve challenges and improve productivity.

Millworks

The Home Depot
Colorado Springs, CO
10.2022 - 11.2024
  • Increased customer satisfaction by resolving complex issues, and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Stocked merchandise, clearly labeling items, and arranging them according to size or color.
  • Custom-ordered doors and windows to meet clients' needs.
  • Offered product information to customers and clients based on their needs and wants.
  • Machine equipment operation.
  • Store portal usage.
  • Took classes to better understand the product to ensure that customer and client needs are met.

Residential House Cleaner

A Gift of Time
Colorado Springs, CO
10.2022 - 02.2023
  • Maintained a safe working environment by using appropriate cleaning supplies.
  • Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Vacuumed carpets and upholstered furniture.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Retail Merchandising Assistant Team Lead

Stivers Staffing Services
Colorado Springs, CO
10.2021 - 10.2022
  • Implemented planograms effectively, adhering to corporate guidelines for product placement and organization.
  • Operated cardboard balers, forklifts, and trash compactors safely.
  • Used pallet jacks to move and position merchandise.
  • Supported store merchandising efforts by creating visually appealing product displays that attracted shopper attention.
  • Collaborated with team members to ensure smooth daily operations and a pleasant experience for all customers.
  • Helped train new employees on company policies and procedures, fostering a supportive team environment.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
  • Assisted in recruitment to build a team of top performers.

Education

Monument Valley High School
Kayenta, AZ

Skills

  • Customer service
  • Leadership
  • Detail-oriented
  • Organization and time management
  • Adaptability
  • Flexibility
  • Machine operation
  • Teamwork and collaboration
  • Problem solving
  • Multitasking
  • Computer Skills
  • Reliability

Certification

  • Colorado Driver's License
  • OSHA 10: Safety and Health

Volunteer work

  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
  • Coordinated food drives for improved local food bank stock levels.
  • Led group discussions and activities to meet different community needs.

Languages

5

Contact

Colorado Springs, CO 80910

Timeline

Delivery Driver

JDK Deliveries
11.2024 - Current

Paint Specialist

The Home Depot Inc
06.2024 - 11.2024

Overnight Freight Team Associate

The Home Depot
04.2023 - 11.2024

Millworks

The Home Depot
10.2022 - 11.2024

Residential House Cleaner

A Gift of Time
10.2022 - 02.2023

Retail Merchandising Assistant Team Lead

Stivers Staffing Services
10.2021 - 10.2022

Monument Valley High School
Shianne Bradley