Shiara Figueroa
JERSEYCITY,NJ
Summary
Reliable and detail-oriented Medical Office Receptionist with experience in hospital and pediatric medical office settings. Skilled in patient care, scheduling, administrative support, and medical terminology. Known for excellent communication, organization, and computer skills to keep front office operations running smoothly and provide outstanding patient service.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
Work History
Medical Front Office Receptionist
Stages Pediatrics
New York, New York
04.2024 - 11.2025
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments using electronic health record systems.
- Assisted with insurance verification and updates for patient
- Processed patient forms and documentation accurately and timely.
- Educated patients on office policies and procedures effectively.
- Performed data entry accurately into the practice's EMR system as needed.
- Assisted with administrative tasks such as filing, faxing, copying documents.
- Scheduled appointments, managed patient charts, and handled incoming calls.
- Assisted with paperwork, referrals, and insurance verification.
- Maintained organized records and ensured accurate documentation.
- Helped create a positive and efficient office environment for patients and staff.
Medical Office Receptionist
Columbia Presbyterian Medical Center
New York, New York
02.2022 - 04.2024
- Greeted and assisted patients and families in a busy hospital environment.
- Scheduled appointments, managed patient check-in and check-out, and handled phone inquiries.
- Verified insurance information and updated patient records in electronic health systems.
- Maintained patient confidentiality and followed HIPAA regulations.
- Supported medical staff with administrative tasks to ensure smooth clinic operations.
Education
Teaneck High School
Teaneck, NJSkills
Patient Care — Expert
Administrative Support — Expert
Medical Terminology — Expert
Communication Skills — Expert
Organizational Skills — Expert
Computer/Technology Skills — Expert
Languages
English
Beginner
Timeline
Medical Front Office Receptionist
Stages Pediatrics
04.2024 - 11.2025
Medical Office Receptionist
Columbia Presbyterian Medical Center
02.2022 - 04.2024
Teaneck High School