Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiesha Harper

Harrisburg,PA

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

9
9
years of professional experience

Work History

Caregiver

Ghg Homecare
03.2017 - 01.2024
  • Assisted patients with self-administered medications.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Chat Support Representative

Xfinity
02.2015 - 03.2017
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed exemplary writing skills through continued correspondence with upwards of [Number] customers per day.

Education

High School Diploma -

John Harris
Harrisburg, PA
05.2010

Skills

  • Medical Records Management
  • Emergency Response
  • CPR Certification
  • MEDITECH Software
  • typing
  • writing
  • chatting

Timeline

Caregiver

Ghg Homecare
03.2017 - 01.2024

Chat Support Representative

Xfinity
02.2015 - 03.2017

High School Diploma -

John Harris
Shiesha Harper