Shifa Shah
Sahara Restaurant & Bar
4
years of professional experience
Results-driven professional with extensive experience in managing daily operations and training staff in fast-paced environments. Known for strong collaboration and time management skills, driving exceptional customer satisfaction and optimizing service delivery.
Work History
Manager
2 Years 3 Months- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff on service protocols and menu knowledge.
- Implemented cost-control measures to optimize inventory management.
- Developed staff schedules to maintain adequate coverage during peak hours.
Server
1 Year 10 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timeliness, meeting customer expectations consistently.
- Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
- Trained new team members on menu items, service protocols, and best practices.
Patient Service Representative
1 Year 7 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated with medical staff to ensure seamless patient flow and communication.
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Assisted in maintaining accurate patient records and documentation compliance standards.
Sales Associate
3 Months- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained visual merchandising standards to align with brand guidelines.
Education
Associate of Arts - General Studies
- Dean's List [Summer and 2026]
- Dean's List [Winter and 2026]
- Dean's List [Fall and 2025]
- [3.7] GPA
Bachelor of Arts - Finance
- Honoree of [Irvin D. Reid]
Skills
Team leadership
Customer service
Time management
Verbal and written communication
Complex Problem-solving
Staff training and development
Inventory management
Decision-making
Record management
Timeline
Server
Saj Alreef
06.2024 - 04.2026Read More
Manager
Sahara Restaurant & Bar
05.2024 - CurrentRead More
Patient Service Representative
Corewell Health
10.2022 - 05.2024Read More
Sales Associate
Express Clothing
06.2022 - 09.2022Read More
Wayne State University
Bachelor of Arts from Finance
Read More
Macomb Community College
Associate of Arts from General Studies
Read More