Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shila Akther

Jamaica,NY

Summary

Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

23
23
years of professional experience

Work History

Cashier Manager

Ghoroa Restaurant
01.2008 - 10.2025
  • Trained and mentored new cashiers on systems and customer service standards.
  • Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

Cashier

Foodtown Supermarket
08.2005 - 03.2007
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items.

Cashier

Dunkin Donuts
01.2003 - 06.2005
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Welcomed customers and helped determine their needs.
  • Managed inventory levels, restocking items as needed to ensure product availability.
  • Collaborated with team members to streamline daily operations and promote a positive work environment.

Education

Charbadrahan Government College
Dhaka Bangladesh
06-2000

Akoter Char S.c High School
Dhaka Bangladesh
06-1996

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Team collaboration
  • Product management
  • Adaptability and flexibility
  • Multitasking Abilities
  • Time management

Languages

English
Full Professional
Bengali
Full Professional

Timeline

Cashier Manager

Ghoroa Restaurant
01.2008 - 10.2025

Cashier

Foodtown Supermarket
08.2005 - 03.2007

Cashier

Dunkin Donuts
01.2003 - 06.2005

Charbadrahan Government College

Akoter Char S.c High School

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Shila Akther