Shilah Lewis
Amarillo,TX
Summary
Assertive, trustworthy, hardworking retail associate, with 6 years of experience. Has been involved with selling, stock and management.
Knows the importance of customers needs and concerns as well as an eye for detail in merchandising.
Overview
6
6
years of professional experience
Work History
Sales Associate
Forever 21
Amarillo, TX
09.2018 - 01.2020
- Organized and cleaned racks, tables and shelves to maintain a clean and shoppable store
- Keeping up with the fitting rooms. Making sure they were always cleaned out and ready for the next customer, as well as doing the go backs as efficiently and quickly as possible
- Helping customers at the register, whether it be checking out, exchanges, or returns.
- Helping customers find exactly what they need for a specific event. This includes size, style, or color.
- Some tasks included markdowns, housekeeping, and pushing out products such as shoes, accessories, and clothes.
- Pushing for credit and aiming to hit my personal sale goal to help the store make their day.
Salon Assistant
Braxton Paul
Amarillo, TX
01.2020 - 05.2020
- I would greet the clients at the door and take them to their chair. I would put the cape on them and offer then something to drink while waiting for the stylist. After the consultation I would wash the clients hair.
- During the appointment I would watch the stylist cut, color and style and ask any questions I had about how they were doing it.
- When it was slow I would clean. This would include vacuuming, sweeping, doing the dishes and doing the laundry.
- I would often times run errands for them. It would mostly be lunch or coffee but I would occasionally run to the store and buy products they needed.
Stock Associate
Forever 21
Amarillo, TX
09.2020 - 01.2022
- Scanning and checking in all shipments and making sure we received everything we were supposed to.
- Opening all shipment boxes and separating items. Accessories, bags, shoes, women's clothes, and men's clothes.
- I was in charge of de trashing, censoring, and hanging all clothing merchandise. I would then separate them on racks depending on what section of the store they belonged in.
- Keeping the back stock room clean and organized at all times. Mopping, dusting, breaking down boxes, taking trash out, and sorting hardware in its designated spot.
- Making sure that all merchandise is ready to be put on the floor in a timely manner.
Assistant Manager
Forever 21
Amarillo, TX
01.2022 - 05.2022
- As an opening manger I was in charge of sending emails explaining how we did the day before. If we made our day or not, how many credit apps we got and what sold the best and what didn't. I was also in charge of opening registers and starting any tasks that need to get done that day.
- As the closing manager I was in charge of closing all registers and getting the deposit ready. I would fill out the rest or our daily sheet and figure out how we did that day. At the end of the night I would walk the store with my associates and see if the store was clean and shoppable for the next morning.
- Throughout the day I would perform all the same tasks I did as an associate as well as making sure my associates are doing them as well.
- When associates would come in for their shifts I would let them know what area they would be covering that day, our daily goal, how many credit apps were needed, what tasks they needed to get done during their shift.
- I would keep the associates updated throughout the day as to were they were on sales and credit.
Sales Associate
Dillard's
Amarillo, TX
05.2022 - Current
- Engaging customers with an inviting and friendly demeanor so that we can help them find exactly what they need.
- Selling and giving demonstrations on our car seats and strollers so that the customers leave knowing exactly which one is best suited for their needs.
- Maintaining my area. Making sure everything is presentable and shoppable. Keeping racks and tables full. Ensuring that walk notes are completed as quickly as possible.
- Getting markdowns finished in a timely manner and making sure to separate them from full price so customers know where they are located.
- Pushing out new product onto the floor. Making sure to put it in its proper place and rearranging your area if needed to fit it.
- Pushing for credit so that our customers get to know first on markdowns and events and so they can get discounts. It helps us to have more regular customers as well.
- Selling so that we can hit our sale goals. It's helps me, the department, the store, and the company.
Education
Amarillo High School
Amarillo, TX05.2018
Wade Gordon Hairdressing Academy
Amarillo, TX06.2020
Skills
- Organization
- Teamwork
- Good Listener
- Reliable
- Honesty
- Loyalty
- Trustworthy
- Attention to Detail
- Flexibility
- Problem Solving
Timeline
Sales Associate
Dillard's
05.2022 - Current
Assistant Manager
Forever 21
01.2022 - 05.2022
Stock Associate
Forever 21
09.2020 - 01.2022
Salon Assistant
Braxton Paul
01.2020 - 05.2020
Sales Associate
Forever 21
09.2018 - 01.2020
Amarillo High School
Wade Gordon Hairdressing Academy