Shiloe Hillman
Muscatine,IA
Summary
Driven professional with a robust background in healthcare and entrepreneurship, notably at University of Iowa Hospital and Clinics. Excelled in roles requiring medical terminology and problem-solving aptitude, achieving continuous improvement in patient care and business operations. Skilled in documentation review and maintaining high organizational standards, adept at multitasking and fostering strong relationships. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Nursing Unit Clerk
University of Iowa Hospital and Clinics
09.2023 - Current
- Handled orders and helped the nursing staff as needed.
- Answered and directed phone calls for the Surgical and Neurological Intensive Care Unit.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients families to provide information, answer questions and assist with directing them after procedures maintaining a secured unit.
Business Owner
Pearl City Popcorn
06.2017 - Current
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Built the business from the ground up.
Respiratory Therapist
Unity Point At Home
06.2017 - 02.2019
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Informed patients, family members and other healthcare personnel how to properly use respiratory care equipment.
Education
No Degree - Paralegal Studies
Muscatine Community College
Muscatine, IA07.2025
Associate of Science - Respiratory Therapy
Long Technical College - East Valley
Phoenix, AZ02.2004
Skills
- Medical Terminology
- Documentation Review
- Data Management
- Continuous Improvement
- Multitasking Abilities
- Organizational Skills
- Problem-solving aptitude
- Documentation and Recordkeeping
Timeline
Nursing Unit Clerk
University of Iowa Hospital and Clinics
09.2023 - Current
Business Owner
Pearl City Popcorn
06.2017 - Current
Respiratory Therapist
Unity Point At Home
06.2017 - 02.2019
No Degree - Paralegal Studies
Muscatine Community College
Associate of Science - Respiratory Therapy
Long Technical College - East Valley
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