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Associate Principal Engineer

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Full-time student at the Benjamin Franklin Cummings Institute of Technology, driven and focused on earning an Associate's in Science while indulging in a deep interest in the field of automotive. Eager to apply learned experience in customer service and technical skills to new opportunities.

Resourceful Bilingual Customer Service Agent known for maintaining high productivity and efficiently completing tasks. Specialize in effective communication, problem-solving, and time management skills. Excel in conflict resolution, active listening, and empathy, ensuring positive interactions in every customer service encounter.

Enthusiastic professional proudly touting multiple awards for exceptional customer service. A team player poised in all types of situations. Pursuing a new opportunity as a Customer Service Lead.

Award-winning customer service professional offers experience in sales and customer service. Remains calm and level-headed when faced with distressed passengers.

  Adept in critical thinking and problem-solving, I significantly enhanced customer satisfaction and retention at Maria Ramos through exceptional service and engagement. My proactive teamwork and efficient call management skills contributed to a positive work environment and streamlined operations at Melvin's Handy Man Service, showcasing my ability to drive results and foster collaboration. Experienced Customer Service Representative with 6 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.  

Shiloh Lambert

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Costumer Service

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High School Diploma -

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Costumer Service

High School Diploma -

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