Shima Alqadhi
Waukee,IA
Summary
Proven Sales Associate at Dillard's, adept in customer service and cash handling, enhanced store revenue by fostering client loyalty through exceptional relationship-building and problem-solving skills. Excelled in a team environment, demonstrating flexibility and a goal-oriented approach to surpass sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dillard's
08.2021 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
GED -
Waukee High School
01-2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Goal-Oriented
- Relationship Building
- Money Handling
- Flexible Schedule
- Cash Register Operation
- Client Service
Languages
Arabic
Native or Bilingual
Timeline
Sales Associate
Dillard's
08.2021 - 06.2024
GED -
Waukee High School
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