Shira Cubero
Littleton ,CO
Summary
Dynamic and results-driven professional with extensive experience in luxury hospitality and customer service at Frontier Airlines and high-end venues. Proven ability to enhance VIP guest relations through attention to detail and strong communication skills. Adept at managing premium bottle service while ensuring exceptional guest satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Frontier Airlines
Denver, Colorado
08.2022 - 05.2026
- Provided professional customer service and operational support in a fast-paced commercial airline environment.
- Assisted passengers with check-in, boarding, baggage services, reservations, and travel-related concerns while ensuring a positive experience.
- Followed FAA regulations, airline safety procedures, and company policies to maintain a safe and efficient operation.
- Collaborated with flight crews, airport personnel, and team members to support on-time departures and smooth daily operations.
- Handled passenger questions and concerns with professionalism, patience, and effective problem-solving skills.
- Maintained accuracy and attention to detail while managing multiple priorities in a high-volume airport environment.
- Demonstrated strong communication, teamwork, and adaptability while supporting airline operations.
VIP Bottle Server
Treasures
Las Vegas
06.2021 - 07.2022
- Delivered elevated luxury hospitality experiences for VIP guests, high-profile clientele, and private event attendees in a premium nightlife environment.
- Provided personalized bottle service while anticipating guest needs and maintaining exceptional standards of service and discretion.
- Built strong relationships with repeat VIP clients through attentive communication, professionalism, and attention to detail.
- Managed high-value guest experiences, including premium beverage presentations, table service, and customized requests.
- Maintained an upscale atmosphere by providing polished, efficient, and courteous service in a fast-paced environment.
- Collaborated with management, bartenders, security, and event teams to ensure seamless guest experiences.
- Demonstrated strong sales skills by promoting premium offerings and maximizing guest satisfaction and revenue opportunities.
- Handled confidential guest interactions with professionalism, respect, and discretion.
VIP Bottle Server
Therapy Night Club
Las Vegas, NV
08.2020 - 05.2022
- Provided exceptional customer service to enhance VIP guest experience.
- Managed and served premium beverages efficiently during high-volume events.
- Maintained cleanliness and organization of service areas to ensure optimal functionality.
- Crafted and served cocktails, premium spirits, and specialty beverages with strong product knowledge and attention to presentation.
- Anticipated guest preferences and provided discreet, attentive service tailored to high-end clientele.
Education
Psychology
UNLV
Las Vegas, NVHigh School Diploma -
Basic High School
Las Vegas, NV06.2013
Skills
Customer service
Strong work ethic
Attention to detail
First aid
Luxury hospitality and VIP guest relations
Premium bottle service and professional bartending
Timeline
Flight Attendant
Frontier Airlines
08.2022 - 05.2026
VIP Bottle Server
Treasures
06.2021 - 07.2022
VIP Bottle Server
Therapy Night Club
08.2020 - 05.2022
Psychology
UNLV
High School Diploma -
Basic High School