Shireen Golchin
Gaithersburg,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
Gaithersburg, MD
11.2020 - Current
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Maintained knowledge of sales and promotions, return policies and security practices.
RBT
National Therapy Center
Germantown, Maryland
01.2020 - Current
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
- Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
- Communicated effectively with families about their child's progress in therapy sessions.
Sales Representative
Randolph Flooring and Cabinetry
Rockville, MD
09.2018 - 09.2020
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
Intensive Individual Support Services Therapist
CHAMPS
Rockville, Maryland
10.2018 - 10.2019
- Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
- Collaborated with multidisciplinary teams to ensure continuity of care for each client.
- Engaged in outreach activities within the community to increase awareness about available resources for mental health support.
- Provided support and focus to children and adolescents with autism spectrum disorder.
Education
Bachelor of Arts - Psychology
UMBC
Baltimore, MD12.2019
Skills
- Sales Closing
- Customer Needs Assessment
- Customer Service
- Competitor Research
- Sales Forecasting
- Sales Development
- Proposal Development
- Client Service
- Process Improvement
- Client Account Management
- Network Development
- Business Development
- Interpersonal Communication Skills
- Customer Success Management
- Product Merchandising and Distribution
- Post-Sales Support
- Negotiation Tactics
- Strategy Development
- Exceeds Sales Goals
- Regulatory Compliance
- Promotional Planning
- Decision-Making
- Classical conditioning
- Behavior treatment plans
Languages
Persian
Native/ Bilingual
American Sign Language
Limited
English
Native/ Bilingual
Affiliations
- Community Service
- Healthcare
- Volunteering
- Travel
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Beauty Advisor
Sephora
11.2020 - Current
RBT
National Therapy Center
01.2020 - Current
Intensive Individual Support Services Therapist
CHAMPS
10.2018 - 10.2019
Sales Representative
Randolph Flooring and Cabinetry
09.2018 - 09.2020
Bachelor of Arts - Psychology
UMBC
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