Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Shirley "Sami" Abair

Colchester,VT

Summary

Dynamic professional with a proven track record at the University of Vermont, excelling in staff training and supervision alongside robust cash handling expertise. Spearheaded initiatives that significantly enhanced customer loyalty and operational efficiency. Skilled in fostering attentive service, demonstrating both hard and soft skills critical to driving results and advancing organizational objectives. Customer-focused Head Bartender with [Number] years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.

Overview

24
24
years of professional experience

Work History

Head Bartender

VFW of Winooski, VT
10.2019 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.

Lead Scheduler/Receptionist

University of Vermont
07.2000 - 03.2019

Lead Scheduler and Head Receptionist


Greeted Clients and assisted our elderly population with filling out their forms.


Scheduled clients with hearing and speech issues.


Ordered supplies


Maintained a reliable system for sorting and delivering mail to staff and faculty.


Mentored and developed work study students.


Implemented efficient filing system to streamline access and retrieval of information

Supported the academic progress of graduate students

Education

High School Diploma -

Winooski High School
Winooski
06.1974

Skills

  • Staff Training and Supervision
  • Alcohol Safety Knowledge
  • Attentive service
  • Cash handling expertise

Volunteering

We have been Fresh air parents in the past for children in NYC (8) years


Local food shelf


Respite work

Timeline

Head Bartender

VFW of Winooski, VT
10.2019 - Current

Lead Scheduler/Receptionist

University of Vermont
07.2000 - 03.2019

High School Diploma -

Winooski High School
Shirley "Sami" Abair