Summary
Overview
Work History
Education
Skills
Timeline
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Shirley Dill

Callahan

Summary

Dynamic customer service professional with a proven track record at Publix Super Markets, excelling in cash handling and customer relations. Known for building strong relationships that drive repeat business and delivering exceptional service. Demonstrates reliability and integrity while maintaining accurate cash drawer balances and processing transactions efficiently.

Overview

18
18
years of professional experience

Work History

Cashier

Publix Super Markets
01.2022 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Customer Service Representative

Miller Farms Market
01.2017 - 01.2022
  • Responded to customer requests for products, services, and company information.
  • Inspected products and machines to maintain quality and efficiency.
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Organized work to meet demanding production goals.

Production Associate and Assembler

Evenflo Company, Inc.
02.2007 - 10.2017
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Education

GED -

Greenville Senior High School Home
Greenville, OH
01-2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Cash register systems
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • POS system operations

Timeline

Cashier

Publix Super Markets
01.2022 - 02.2025

Customer Service Representative

Miller Farms Market
01.2017 - 01.2022

Production Associate and Assembler

Evenflo Company, Inc.
02.2007 - 10.2017

GED -

Greenville Senior High School Home

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Shirley Dill