Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Shirley Haese-Whitman

414 W Fulton Street, Waupaca,WI

Summary

Dynamic and detail-oriented Probation and Parole Agent with expertise in presentence investigations and case planning for the State of Wisconsin, Department of Corrections, Division of Community Corrections. Proven ability to reduce recidivism through evidence-based supervision strategies and strong motivational interviewing skills. Committed to fostering community engagement and ensuring public safety through effective client management.

Overview

22
22
years of professional experience

Work History

Probation and Parole Agent-Senior

State of Wisconsin
01.2017 - Current
  • Regional Presentence Investigation Writer specialty.
  • Complete intake/initial review functions in a manner conducive to accurately identifying case needs.
  • Initiate appropriate referrals or actions resulting in recognized positive outcomes.
  • Supervise caseload of approximate 100 clients to promote compliance with court orders and attainment of operational goals.
  • Enforce court orders and conditions of community supervision through appropriate follow-up actions.
  • Promote personal safety.
  • Utilize automated systems and computer software programs effectively for case management and the production of documents and reports.
  • Conduct interviews and investigations, and analyze case information.

Behavior Support Specialist 2

Silvercrest Group Home
10.2014 - 02.2017
  • Provided direct supervision, guidance and a positive attitude for up to seven residents.
  • Transported residents to various appointment and community outings.
  • Participated in recreational and group activities along with community service events.
  • Modeled healthy eating habits through weekly grocery shopping trips and food preparation.
  • Provided group activities through music and fitness.
  • Communicated with social workers regarding progress and behaviors.
  • Taught independent living skills.
  • Dispensed daily medications to residents.

Client Services Manager

Appanasha Pet Clinic
08.2011 - 10.2014
  • Monitored appointment and surgery scheduling for the practice.
  • Facilitated and maintained communication within the practice.
  • Managed email account and responded appropriately.
  • Reviewed patient records checking for accuracy.
  • Identified and corrected errors with invoicing, refunds, and returns.
  • Answered multi-line phone system.

Front Desk Receptionist/Vet Assistant

Osage Animal Hospital
06.2007 - 07.2011
  • Answered multi-line phone system.
  • Checked in and out patients and clients using Cornerstone.
  • Ordered over the counter and prescription client foods through Science Diet.
  • Filled prescriptions.
  • Opened and closed the practice daily.
  • Balanced daily end of day deposits.
  • Handled billing and collection of money.
  • Assisted doctors as needed.

Patient Care Coordinator

Crossroads Veterinary Clinic
08.2006 - 06.2007
  • Answered multi-line phone system.
  • Checked in and out patients and clients.
  • Managed phone inquires.
  • Handled payments and balanced daily end of day deposits.
  • Assisted doctors in administrating vaccines.

Loan Processing/Document Specialist

Ozaukee Bank
06.2003 - 08.2006
  • Processed loan closing documents for the housing and auto loan departments.

Education

Master of Science - Criminal Justice

University of Wisconsin, Platteville
Platteville, WI
08-2017

Bachelor of Applied Studies-Integrative Leadership - Self-directed Area of Emphasis: Criminal Justice

University of Wisconsin, Green Bay
Green Bay, WI
05-2015

Associate of Applied Science - Police Science

Fox Valley Technical College
Appleton, WI
05-2001

Skills

  • Client supervision
  • Professionalism
  • Record keeping
  • Report writing
  • Computer skills
  • Motivational interviewing
  • Interview techniques
  • Presentence investigations
  • Strong investigation skills
  • Time management
  • Attention to detail
  • Reliability

Timeline

Probation and Parole Agent-Senior

State of Wisconsin
01.2017 - Current

Behavior Support Specialist 2

Silvercrest Group Home
10.2014 - 02.2017

Client Services Manager

Appanasha Pet Clinic
08.2011 - 10.2014

Front Desk Receptionist/Vet Assistant

Osage Animal Hospital
06.2007 - 07.2011

Patient Care Coordinator

Crossroads Veterinary Clinic
08.2006 - 06.2007

Loan Processing/Document Specialist

Ozaukee Bank
06.2003 - 08.2006

Master of Science - Criminal Justice

University of Wisconsin, Platteville

Bachelor of Applied Studies-Integrative Leadership - Self-directed Area of Emphasis: Criminal Justice

University of Wisconsin, Green Bay

Associate of Applied Science - Police Science

Fox Valley Technical College

References


Diane MacDonald

Executive Director

Old Glory Honor Flight

Missions of Honor

321 S. Nicolet Rd. Suite A

Appleton, WI 54914

(920)257-2563

Diane@oldgloryhonorflight.org


Stephanie Parker

Corrections Field Supervisor (CFS)

Wisconsin Department of Corrections

922 Churchill Street

Waupaca, WI  54981

(920) 461-3244

Stephanie.Parker@Wisconsin.gov 


Amanda Ayala

Corrections Investigator, Internal Affairs Office

Wisconsin Department of Corrections

3099 E Washington Avenue

Madison, WI

(608) 513-9671

Amanda.Ayala@Wisconsin.gov


Veronica (Roni) Isherwood

Assistant District Attorney, Marquette County

6979 State Highway 54

Plover, WI  54467

(715) 498-9313

Veronica.Isherwood@da.wi.gov

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