Shirley Lane
Las Vegas,NV
Summary
Accommodating Patient Service Representative offers account management, data entry and customer service paired with proficiency in Microsoft Word and Excel. Greets and checks in patients and verifies correct patient information. Communicates with customers in courteous, respectful manner.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
Universal Medical Center
Las Vegas, NV
01.2014 - 10.2023
- Screened patients for eligibility for state, local and federal assistance programs.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Referred patients to appropriate professionals and services.
Education
Associate of Applied Science - Medical Assisting
Brown Mackie College - Atlanta
Merrillville, IN09-1987
Skills
- Appointment Confirmation
- Patient Interviewing Skills
- Recording Histories
- Appointment Scheduling
- Routing Lab Results
- Reception Management
- Eligibility Determination
- Medical Insurance
- Typing 35 WPM
- Scheduling Appointments
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Patient Intake
- Payment Collection
- Medicaid
- Medical Filing
- Medical Billing
Timeline
Patient Service Representative
Universal Medical Center
01.2014 - 10.2023
Associate of Applied Science - Medical Assisting
Brown Mackie College - Atlanta
Similar Profiles
Peter SimekPeter Simek
Emergency Physician at Delray Beach Medical CenterEmergency Physician at Delray Beach Medical Center
Alayna AbadieAlayna Abadie
Unit Clerk at University Medical Center Of New OrleansUnit Clerk at University Medical Center Of New Orleans
Sandy ChancellorSandy Chancellor
Practice Administrator at Texoma Medical Center-Universal Health ServicesPractice Administrator at Texoma Medical Center-Universal Health Services
Romeo Kalani BaldozRomeo Kalani Baldoz
Crew Member at McDonald'sCrew Member at McDonald's
Mary Elizabeth ReitherMary Elizabeth Reither
Title Clerk – Business Office at Team ChevroletTitle Clerk – Business Office at Team Chevrolet