Summary
Overview
Work History
Education
Skills
Timeline
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Shirley Leopold Beeks

PERRIS,California

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

25
25
years of professional experience

Work History

Supervisor

Sab Inc
05.2016 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Analyzed reported disability claim requests to determine correct responses based on plan design and company policies within state and federal regulations.
  • Served as escalated communication link for employees, company representatives and union officials involved in disability program.

Supervisor

Quest Diagnostics
01.1999 - 04.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

Bachelor of Science - Experimental Pathology

Usc Medical School
Los Angeles, CA
09.1989

Bachelor of Science - Psychobiology / Pre Med

University of Louisiana At Monroe
Monroe, LA
12.1984

High School Diploma -

Delta High School
Mer Rouge, LA
05.1979

Skills

  • Continuous Improvement Projects
  • Job Assignments
  • Business Administration
  • Supervising Employees
  • Commercial Property

Timeline

Supervisor

Sab Inc
05.2016 - Current

Supervisor

Quest Diagnostics
01.1999 - 04.2014

Bachelor of Science - Experimental Pathology

Usc Medical School

Bachelor of Science - Psychobiology / Pre Med

University of Louisiana At Monroe

High School Diploma -

Delta High School

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Shirley Leopold Beeks