SHIRLEY ROSS
Rock Hill,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Office Administrative Assistant
Southlake Family Dentistry
Fort Mill, SC
04.2007 - 02.2022
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed accounts payable and receivable.
- Answering phones and assisting patients with appointments.
- Collections.
- Treatment plans .
Education
GED -
York Technical College
Rock Hill, SC08.2002
Certificate - Dental Assisting
York Technical College
Rock Hill, SC08.2002
Skills
- Multi-Line Telephone Systems
- Strong Organizational Skills
- Office Equipment Operation
- Task Prioritization
- Verbal and Written Communication
- Relationship Building
- Administrative Procedures
- Customer Service
- Problem Solving
Experienced with Eagle Soft and Dentrix
Experienced with Eagle Soft , Dentrix , Weave and Dental Intel.
Additional Information
Work very well with co workers and patients.
Timeline
Office Administrative Assistant
Southlake Family Dentistry
04.2007 - 02.2022
GED -
York Technical College
Certificate - Dental Assisting
York Technical College
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