Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirley M Caruso

Omaha,NE

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

16
16
years of professional experience

Work History

Cashier

Walmart Stores, Inc
Omaha, Nebraska
07.2008 - 09.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Donation Attendant

Goodwill Industries of Omaha, NE
Omaha, Nebraska
02.2024 - 05.2024
  • Greeted and welcomed donors at the donation center.
  • Processed donor donations in a timely manner.
  • Assisted donors with filling out donation forms accurately.
  • Provided donors with information about the organization's mission and services.
  • Verified donor eligibility for tax-deductible contributions.

Cashier

Lowes Home Improvement Center
Omaha, Nebraska
11.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

JC Penney Stores
Omaha, Nebraska
10.2023 - 11.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Madison High, Madison, NE And Papillion High
Omaha, NE
07-1999

Skills

  • Customer Service
  • Customer Assistance
  • ID Verification
  • Drawer balancing
  • Payment Collection
  • Payment Processing

Timeline

Donation Attendant

Goodwill Industries of Omaha, NE
02.2024 - 05.2024

Cashier

Lowes Home Improvement Center
11.2023 - 01.2024

Cashier

JC Penney Stores
10.2023 - 11.2023

Cashier

Walmart Stores, Inc
07.2008 - 09.2024

Madison High, Madison, NE And Papillion High

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Shirley M Caruso