Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Shirlyah Morman

Macon

Summary

Hardworking and reliable employee with extensive background operating cash registers and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Sales Associate

Sunglass Hut
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Cashier

Barberitos
10.2023 - 01.2024
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Stocked shelves with merchandise when needed
  • Prepared meals for customers according to specific recipes and dietary requirements
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces

Cashier

Cinnabon
05.2023 - 08.2023
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Stocked shelves with merchandise when needed
  • Greeted customers promptly and responded to questions
  • Operated ovens and other equipment to bake products according to established recipes
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales
  • Worked in fast-paced, ever-changing environment

Front End Associate

Walmart
06.2022 - 08.2022
  • Stocked shelves with new inventory according to established guidelines
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries
  • Provided product knowledge to customers as needed
  • Processed customer transactions and provided excellent customer service
  • Greeted customers warmly upon arrival and identified their needs
  • Processed and completed cash or credit transactions accurately
  • Greeted customers upon arrival and offered assistance with locating store merchandise
  • Handled cash, credit, and debit transactions accurately and efficiently
  • Kept checkout areas clean, organized, and replenished with necessary supplies
  • Assisted customers with self-checkout processes and troubleshooting any issues

Education

Concentration: Graphic Design | Minor: IT -

Middle Georgia State University
Macon, GA
05-2026

Skills

  • Cash Handling
  • Customer Service
  • Communication
  • Multitasking
  • Teamwork and Professionalism
  • Working Independently
  • Reliable and Dependable
  • Problem-solving
  • Professional demeanor

Timeline

Sales Associate

Sunglass Hut
10.2024 - Current

Cashier

Barberitos
10.2023 - 01.2024

Cashier

Cinnabon
05.2023 - 08.2023

Front End Associate

Walmart
06.2022 - 08.2022

Concentration: Graphic Design | Minor: IT -

Middle Georgia State University
Shirlyah Morman