Shiva Cox
Fort Lauderdale,FL
Summary
I’ve pride myself with being self employed most of my working career, I’ve partnered with Taxes Your Way to open an annex office for Income Tax preparation both personal and business, I then changed to the automobile sector which is where I enjoy being. Many of my clients tell me wherever I go they will follow to purchase from me.
Overview
2
2
years of professional experience
Work History
Sales Associate
South Florida Autos
12.2021 - 05.2024
- Organized fleet/inventory reconditioning of cars
- CRM
- F&I
- Taking care of customer needs if something should go wrong with their recently purchased vehicle.
- Responsibility of shipping automobiles nationwide and worldwide.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Diploma -
Coconut Creek High School
Coconut Creek, FLITT Technical
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
South Florida Autos
12.2021 - 05.2024
Diploma -
Coconut Creek High School
ITT Technical
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