Shivesh Patel
Holiday Inn Express Hotel Suites
Davie,FL
1
year of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and objectives with dedication and enthusiasm.
Work History
Front Desk Receptionist
1 Year 5 Months- Greeted and assisted guests during check-in and check-out processes.
- Managed reservation system, processing bookings and cancellations efficiently.
- Answered at least 40 phone inquiries per day, providing information on hotel services, hotel location, and local attractions.
- Coordinated with housekeeping to ensure rooms met cleanliness standards for guest satisfaction.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma
- Honor Roll Recipient
- Awarded Pinnacle Award in 2022
- Awarded First-Generation Recognition Award
- Florida Bright Futures Scholarship Recipient
- Completed AP course in Science, English, and History
- Completed Pre-Professional Business & Engineering courses
- 5.19 Unweighted GPA
- Extracurricular Activities: Photography, Photo editing, Engineering Internships,
- Capstone Project: Engineering Senior Capstone Project, Tasked with developing presentations for the project as well as marketing to potential clients.
Skills
Creativity
Camera Operation
Attention to Detail
File Management
Public Relations
Teamwork
Leadership
Effective Communication
Critical Thinking
Flexibility and Adaptability
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel Suites
06.2024 - 11.2025Read More
American Heritage
High School Diploma
Read More