Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Care Manager
Jemcare
09.2023 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Assessed clients and developed plans to meet needs.
Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Communicated with healthcare providers to facilitate continuity of care.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.